Yes. You can switch from monthly to annual billing at any time to receive the ~16.7% discount (roughly two months free). Switching from annual to monthly takes effect at the end of your current annual period.

Yes. All paid plans (Starter, Growth, and Pro) include a 14-day free trial with full access to the selected tier. No credit card is required to start a trial. If you do not add a payment method before the trial ends, your account is downgraded to the Free plan with all data preserved.

Monthly plans: full refund within 7 days. Annual plans: full refund within 14 days of initial purchase. After those windows, cancellations take effect at the end of the current billing period with no further charges. Refund requests can be made through the portal or by emailing billing@qpher.ai.

Enterprise plans start at $999/month and include unlimited API calls (250,000+), unlimited API keys and PQC keys, a 99.95% uptime SLA with custom credit terms, a dedicated account manager, custom policy engine rules, and priority support. Contact our sales team for a tailored quote.

We evaluate startup and non-profit discounts on a case-by-case basis. Contact our sales team at sales@qpher.ai with details about your organization and use case.

Uptime is measured monthly as (total minutes minus downtime minutes) divided by total minutes. Downtime is defined as the API Gateway returning 5xx errors or being unreachable for more than one consecutive minute, as measured by external monitoring. Planned maintenance with 72 hours advance notice and force majeure events are excluded.

Yes. Downgrades are scheduled to take effect at the end of your current billing period. Your existing data, API keys, and PQC keys are preserved, but new operations beyond the lower tier limits will be blocked once the downgrade is active.